Returns

Q. Can I return a pot, tool, or other care product?
A. Yes! We take great care in selecting the best products for our customers that will help support and enhance your plant’s life. If you are not happy with your purchase, we will accept returns on unused, unopened, and undamaged plant care tools, pots and accessories within 30 days of purchase. To begin your care product return, contact our Customer Support team.

Q. Can I return e-gift cards?
A. No, all e-gift card sales are final.

Q. Do you allow product exchanges?
A. Yes. If you are not happy with your purchase, we will happily exchange unused, unopened, and undamaged plant care tools, pots and accessories within 30 days of purchase.

Q. Can I return plants?
A. While we do not accept plant returns, we guarantee that every plant that we deliver is in good health. If you have an issues please do not hesitate to contact us.