Returns

Q. Can I return a tool or other care product?
A. Yes! We take great care in selecting the best products for our customers that will help support and enhance your plant’s life. If you are not happy with your purchase we will accept returns on unused, unopened and undamaged plant care tools and accessories within 30 days of purchase. To begin your product return contact our Customer Support team.

Q. Can I return e-gift cards?
A. No, all e-gift card sales are final.

Q. Do you allow product exchanges?
A. Yes. If you are not happy with your purchase we will happily exchange unused, unopened and undamaged plant care tools and accessories within 30 days of purchase.

Q. Can I return plants?
A. While we do not accept plant returns, we guarantee that every plant that we deliver is in good health. If you have an issues please do not hesitate to contact us.